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Hotel · Tokyo · Tokyo City Area

Mitsui Garden Hotel Ueno

A 4-star hotel in Tokyo's Ueno district, a 6-minute walk from Ameya-Yokocho Market, with modern rooms and a fresh look since July 2023.

  • 6-minute walk to Ameya-Yokocho Market
  • Reopened July 2023
  • High guest ratings for staff (9.1) and service (8.8)
8.5 Great 2994 reviews Booking.com 8.5 · 2994 reviews

About

Mitsui Garden Hotel Ueno

Mitsui Garden Hotel Ueno sits in the Higashiueno area of Taito, Tokyo, within easy reach of Ueno Station and the lively Ameya-Yokocho Market. The 4-star property reopened in July 2023, bringing a fresh look to its guest rooms and public spaces.

The hotel offers a range of room types, including panda-themed twins and queens, plus accessible options. In-room comforts include air conditioning, heating, a bathtub, and an electric kettle. Guests can make use of 24-hour reception, laundry and dry cleaning services, a restaurant, and vending machines for snacks and drinks.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional staff and service — Guests repeatedly praise the helpful, courteous, and friendly staff, as well as efficient check-in/out. Staff rating stands at 9.1 and service at 8.8.
  • Prime location near Ueno Station — A short walk to Ueno Station and Ameya-Yokocho Market, with easy access to JR trains and subways. Guests note the quiet neighborhood as a plus.
  • Clean and comfortable rooms — Rooms are described as spotlessly clean, modern, and quiet, with comfortable beds and good amenities. Room rating is 8.7.
  • Quiet and calm atmosphere — Despite its central location, the hotel is noted for being quiet, with no disturbing noise, contributing to a restful stay.

Worth weighing

3 to weigh
  • Compact room sizes — Some guests found rooms compact, though well designed. For those used to larger spaces, this may be a consideration.
  • Comfort rating lower than other categories — Comfort received a 7.2 rating, the lowest among the rating categories, indicating some guests may find the beds or room temperature less ideal.
  • No pets allowed — The hotel does not accommodate pets, which may be limiting for travelers with animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Double Panda Room

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Double Room

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Twin Room Separate Style

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Twin Panda Room

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Hollywood Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Superior Queen Panda Room

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Superior Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Panda Superior Queen Non-Smoking

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Queen Room

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Panda Superior Twin Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Panda Superior Twin Sofa Bed Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Panda Standard Twin Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Accessible Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Superior Queen Room

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Superior Twin Sofa Bed Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Room Selected at Check Non-Smoking

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Room Amenities

  • Air conditioning
  • Heating
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock
  • Bathtub
  • Shower

Services

  • Laundry
  • Dry cleaning
  • Fax/Photocopying

Food & Drink

  • Restaurant
  • Snack and drink vending machine

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 2994 reviews

Guest-rated 8.5/10 from 2,994 reviews

Booking.com · 8.5 · 2994 reviews
8.5Verified guest

“Service from the staff was outstanding. The superior queen room had an incredibly comfortable bed, a private safe, air conditioning, and an electronic key card. Breakfast was satisfying with plenty of choices, and the location was great.”

8.5Verified guest

“I liked the room and its amenities, and the bed was very comfortable.”

8.5Verified guest

“The units are practical and have a modern style.”

8.5Verified guest

“Very close to the large Ueno Station, making it easy to travel around the city by JR trains or subway. The area is quiet yet not far from museums and Ueno Park. The room was nice and clean, with no disturbing noise. Good size even for Western guests.”

8.5Verified guest

“Enjoyed my stay – the hotel was quite clean and ideal, with a marvellous location very close to train stations. The room was compact but beautifully designed, with a humidifier and a newly renovated, modern style with decent space. Felt like home. Convenient for the cosmetic shopping area and had nice treats at Ueshimakohi, a few minutes away.”

8.5Verified guest

“The rooms are spotlessly clean and decorated with sakura panda themes.”

04 — Location

Getting around Tokyo

The property sits in Tokyo.

Around the hotel: The hotel is a 6-minute walk from Ameya-Yokocho Market, a bustling shopping street. Ueno Station is nearby, providing access to JR trains and subways for exploring Tokyo. Ueno Park and its museums are also within walking distance.

3-19-7 Higashiueno Taito, Tokyo, Tokyo City Area, 1100015, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
269 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 11:00.

Are pets allowed at the hotel?

No, pets are not allowed at Mitsui Garden Hotel Ueno.

Is smoking allowed on the property?

No, the hotel is non-smoking throughout.

What amenities are available in the rooms?

Rooms include air conditioning, heating, a bathtub, shower, and an electric kettle. Some rooms also have a humidifier.

Does the hotel offer laundry services?

Yes, both laundry and dry cleaning services are available.

The bottom line

Mitsui Garden Hotel Ueno is a solid choice for travelers wanting a clean, modern base in Tokyo’s Ueno area, with excellent staff and easy access to transport and sightseeing. While rooms are compact and comfort scores are slightly lower, the overall high ratings and value make it a reliable pick.

8.5Overall, a well-rated hotel with a few trade-offs.

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